| roles/contactcenterinsights.serviceAgent |
Allows Contact Center AI to read and write APIs including BigQuery, Dialogflow, and Storage. |
Contact Center AI Insights Service Agent |
['bigquery.datasets.create', 'bigquery.datasets.get', 'bigquery.jobs.create', 'bigquery.jobs.get', 'bigquery.tables.create', 'bigquery.tables.get', 'bigquery.tables.update', 'bigquery.tables.updateData', 'datalabeling.dataitems.get', 'datalabeling.dataitems.list', 'datalabeling.datasets.create', 'datalabeling.datasets.delete', 'datalabeling.datasets.export', 'datalabeling.datasets.get', 'datalabeling.datasets.import', 'datalabeling.operations.get', 'datalabeling.operations.list', 'dialogflow.conversationDatasets.create', 'dialogflow.conversationDatasets.delete', 'dialogflow.conversationDatasets.get', 'dialogflow.conversationDatasets.import', 'dialogflow.conversationDatasets.list', 'dialogflow.conversationModels.create', 'dialogflow.conversationModels.delete', 'dialogflow.conversationModels.deploy', 'dialogflow.conversationModels.get', 'dialogflow.conversationModels.list', 'dialogflow.conversationModels.undeploy', 'dialogflow.conversationProfiles.get', 'dialogflow.documents.create', 'dialogflow.documents.delete', 'dialogflow.documents.get', 'dialogflow.documents.list', 'dialogflow.operations.get', 'dialogflow.participants.suggest', 'dialogflow.sessions.detectIntent', 'dlp.deidentifyTemplates.get', 'dlp.deidentifyTemplates.list', 'dlp.inspectTemplates.get', 'dlp.inspectTemplates.list', 'dlp.kms.encrypt', 'dlp.locations.get', 'dlp.locations.list', 'pubsub.topics.get', 'pubsub.topics.publish', 'serviceusage.services.use', 'speech.customClasses.get', 'speech.operations.get', 'speech.phraseSets.get', 'speech.recognizers.create', 'speech.recognizers.get', 'speech.recognizers.recognize', 'speech.recognizers.update', 'storage.objects.create', 'storage.objects.get', 'storage.objects.list', 'storage.objects.update'] |
|
GA |
| roles/contactcenterinsights.viewer |
Grants read access to all Contact Center AI Insights resources. |
Contact Center AI Insights viewer |
['contactcenterinsights.analyses.get', 'contactcenterinsights.analyses.list', 'contactcenterinsights.analysisRules.get', 'contactcenterinsights.analysisRules.list', 'contactcenterinsights.conversations.get', 'contactcenterinsights.conversations.list', 'contactcenterinsights.faqEntries.get', 'contactcenterinsights.faqEntries.list', 'contactcenterinsights.faqModels.get', 'contactcenterinsights.faqModels.list', 'contactcenterinsights.feedbackLabels.get', 'contactcenterinsights.feedbackLabels.list', 'contactcenterinsights.issueModels.get', 'contactcenterinsights.issueModels.list', 'contactcenterinsights.issues.get', 'contactcenterinsights.issues.list', 'contactcenterinsights.operations.get', 'contactcenterinsights.operations.list', 'contactcenterinsights.phraseMatchers.get', 'contactcenterinsights.phraseMatchers.list', 'contactcenterinsights.qaQuestions.get', 'contactcenterinsights.qaQuestions.list', 'contactcenterinsights.qaScorecardRevisions.get', 'contactcenterinsights.qaScorecardRevisions.list', 'contactcenterinsights.qaScorecards.get', 'contactcenterinsights.qaScorecards.list', 'contactcenterinsights.settings.get', 'contactcenterinsights.views.get', 'contactcenterinsights.views.list'] |
|
GA |
| roles/contactcenterinsights.editor |
Grants read and write access to all Contact Center AI Insights resources. |
Contact Center AI Insights editor |
['contactcenterinsights.analyses.create', 'contactcenterinsights.analyses.delete', 'contactcenterinsights.analyses.get', 'contactcenterinsights.analyses.list', 'contactcenterinsights.analysisRules.create', 'contactcenterinsights.analysisRules.delete', 'contactcenterinsights.analysisRules.get', 'contactcenterinsights.analysisRules.list', 'contactcenterinsights.analysisRules.update', 'contactcenterinsights.conversations.create', 'contactcenterinsights.conversations.delete', 'contactcenterinsights.conversations.export', 'contactcenterinsights.conversations.get', 'contactcenterinsights.conversations.list', 'contactcenterinsights.conversations.update', 'contactcenterinsights.conversations.upload', 'contactcenterinsights.faqEntries.delete', 'contactcenterinsights.faqEntries.get', 'contactcenterinsights.faqEntries.list', 'contactcenterinsights.faqEntries.update', 'contactcenterinsights.faqModels.create', 'contactcenterinsights.faqModels.delete', 'contactcenterinsights.faqModels.get', 'contactcenterinsights.faqModels.list', 'contactcenterinsights.faqModels.update', 'contactcenterinsights.feedbackLabels.create', 'contactcenterinsights.feedbackLabels.delete', 'contactcenterinsights.feedbackLabels.download', 'contactcenterinsights.feedbackLabels.get', 'contactcenterinsights.feedbackLabels.list', 'contactcenterinsights.feedbackLabels.update', 'contactcenterinsights.feedbackLabels.upload', 'contactcenterinsights.issueModels.create', 'contactcenterinsights.issueModels.delete', 'contactcenterinsights.issueModels.deploy', 'contactcenterinsights.issueModels.export', 'contactcenterinsights.issueModels.get', 'contactcenterinsights.issueModels.import', 'contactcenterinsights.issueModels.list', 'contactcenterinsights.issueModels.undeploy', 'contactcenterinsights.issueModels.update', 'contactcenterinsights.issues.create', 'contactcenterinsights.issues.delete', 'contactcenterinsights.issues.get', 'contactcenterinsights.issues.list', 'contactcenterinsights.issues.update', 'contactcenterinsights.operations.cancel', 'contactcenterinsights.operations.get', 'contactcenterinsights.operations.list', 'contactcenterinsights.phraseMatchers.create', 'contactcenterinsights.phraseMatchers.delete', 'contactcenterinsights.phraseMatchers.get', 'contactcenterinsights.phraseMatchers.list', 'contactcenterinsights.phraseMatchers.update', 'contactcenterinsights.qaQuestions.create', 'contactcenterinsights.qaQuestions.delete', 'contactcenterinsights.qaQuestions.get', 'contactcenterinsights.qaQuestions.list', 'contactcenterinsights.qaQuestions.update', 'contactcenterinsights.qaScorecardRevisions.create', 'contactcenterinsights.qaScorecardRevisions.delete', 'contactcenterinsights.qaScorecardRevisions.deploy', 'contactcenterinsights.qaScorecardRevisions.get', 'contactcenterinsights.qaScorecardRevisions.list', 'contactcenterinsights.qaScorecardRevisions.tune', 'contactcenterinsights.qaScorecardRevisions.undeploy', 'contactcenterinsights.qaScorecards.create', 'contactcenterinsights.qaScorecards.delete', 'contactcenterinsights.qaScorecards.get', 'contactcenterinsights.qaScorecards.list', 'contactcenterinsights.qaScorecards.update', 'contactcenterinsights.settings.get', 'contactcenterinsights.settings.update', 'contactcenterinsights.views.create', 'contactcenterinsights.views.delete', 'contactcenterinsights.views.get', 'contactcenterinsights.views.list', 'contactcenterinsights.views.update'] |
|
GA |